Subject: Re: URGENT - Staffing Needs
From: Saurabh Dadu <[email-masked]>
To: Abdulmajeed <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Hessah Alosaimi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 18 Mar 2022 04:10:17 +0000

Dear Abdulmajeed,

When are you expecting to start the training for this batch?

Also as discussed earlier - we want the training be conducted in person, and not on Teams, so please make arrangements such as TV/Projector etc. ahead of time.

Please share with us your training plan (how is training distributed, how do you test between different modules, etc.)

Kind regards,

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Abdulmajeed <[email-masked]>
Sent: 15 March 2022 10:59 PM
To: Saurabh Dadu <[email-masked]>
Cc: [email-masked] <[email-masked]>; Hessah Alosaimi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: URGENT - Staffing Needs

Dear Saurabh,

Hope you're doing well.

regarding the short staffing, we had a meeting today to prepare and have
everything set up and ready for the new batch to be trained shortly.

The process of hiring will start tomorrow and between 15-25 should start
the training with us next week.

right now I'm doing the training for 7 people to be ready in the next 2
days.

Regards,
Abdulmajeed

On 2022-03-15 13:40, Saurabh Dadu wrote:
> Dear Mr. Abdulmajeed and Mr. Ibrahim,
>
>  We are currently severely understaffed
>
>  We need for Webteam for normal months from you for next quarter 2921
> hours (17.21 Agents during for Non Ramadan). Because during Ramadan
> you will have people work less hours you need minimum 23 people during
> Ramadan.
>
>  Now you have lot of absense (about 15%, and attrition, about 20%) so
> you need to plan for this - you need to hire minimum 30 People for
> Webteam.
>
>  For Homebox - we need 10 people from you without Ramadan, because of
> Ramadan, you have to add 35% extra = 13.5 agents, add for Attrition
> and shrinkage = you need minimum 16 agents for Homebox
>
>  You need to plan for atleast 45 people total now, and you must do
> this immediately. We need these people be fully trained NO LATER THAN
> 25th March 2022.
>
>  Please make sure you meet the above requirements and plan
> accordingly.
>
> Saurabh Dadu
> LiveSalesman
> India: +91 120 4332621 x 17
> US: 1 240 949 2437
> Cell: +91 9810175203