Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Thu, 17 Mar 2022 08:50:13 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

A

@mohmoud.elsayed Can you please check, we are unable to close chats again. We have not made any changes to ticket fields from our end either as far as I am aware right now. The ticket is getting closed in waiting on customer or any other status but not in resolved status.

Apoorv Joshi

A

image.png (15.2 KB)

Apoorv Joshi

H

image.png (15.5 KB)

Hessah

H

Apoorv Joshi

@mohmoud.elsayed Can you please check, we are unable to close chats again. We have not made any changes to ticket fields from our end either as far as I am aware right now. The ticket is getting closed in waiting on customer or any other status but not in resolved status.

Facing the same

Hessah

M

please check now

Mahmoud Emad Elsayed

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Mahmoud Emad Elsayed

please check now

Thanks Mahmoud. They are getting closed now.

Apoorv Joshi

H

Mahmoud Emad Elsayed

please check now

Closed now , thanks

Hessah

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