Subject: Re: Arabic Language Test - Tausif Alam
From: Shakeeb Arsalan <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, HR Livesalesman <[email-masked]>, aishwarya jaiswal <[email-masked]>
Date: Wed, 16 Mar 2022 10:24:09 -0700 (MST)

Not to be considered. 

Regards 
Shakeeb 

From: "Tausif Alam" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, March 16, 2022 6:22:29 PM 
Subject: Arabic Language Test - Tausif Alam 

	
	
			Foreign Language Screening Test 
		Name 	Tausif Alam / (969) 6689139 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	عفوا سيدي! 
طلبك قد تم تصديره في أول يوم وقد تم تسليمه من قبل شركة البريد السريع أيضًا في نفس اليوم، ولكن المشكلة أن عنوانك كان خاطئا، فقد حاولت الشركة إيرادها في عنوانك المرسل في أقرب وقت ولكن عجزت لكون عنوانك خاطئا. 
لا مشكلة! أرسل عنوانك الصحيح مرة ثانية نحن نعيد تصدير طلبك. 
وشكرا 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	أسفا على ما وجدت! 
ولامشكلة؛ احفظ المتاع، نحن نبدله بالمتاع الصحيح. 
خيرا إن شاء الله