Subject: English Language Test - Vinita Pal
From: Vinita Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 14:39:35 -0400

| | Foreign Language Screening Test

Name | Vinita Pal    /  (91) 6396881984    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Respect dear customer

Please note that we tried to deliver you order to be address was not correct so we request you to share with your correct address

Thanking you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hlw dear customer

We are sorry to hear that you receive the damage item from our side.
We request to share the photo the damage item then we can check and do the needful.

Thanking you

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