Subject: Arabic Language Test - Eslam Mahdi
From: Eslam Mahdi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 10:35:20 -0400

| | Foreign Language Screening Test

Name | Eslam Mahdi    /  (110018) 8309619704    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

عزيزي العميل

شكرا للمشاركة ملاحظاتك معنا

نحن نأسف للإزعاج

سنبلغ فريقنا بجمع المنتجات من الخطأ وتسليمها إلى عنوانك الحالي

شكرا لك
خدمة العملاء

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

عزيزي العميل

شكرا لمشاركة ملاحظاتك معنا

نأسف للإزعاج

سنبلغ فريقنا لحل مشكلتك

شكرا لك
خدمة العملاء

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