Subject: Arabic Language Test - YASSIN SIDAHMED
From: YASSIN SIDAHMED <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 08:59:08 -0400

| | Foreign Language Screening Test

Name | YASSIN SIDAHMED    /  (+91) 7674851051    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Madam,

Greeting from Babyshop.com

Your order have been shipped and handed over to courier company in the same day you placed the order. Cause of a wrong address You typed the order returned back again, we are requesting you to reorder it again and make sure of your Address . Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,
We received your Email, our team will reach you to return the TV cabinet back and check it after two days. Please keep the bill and Track ID with you .

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