Subject: English Language Test - Muhammed Jamsheed
From: Muhammed Jamsheed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 03:22:34 -0400

| | Foreign Language Screening Test

Name | Muhammed Jamsheed     /  (+91) 9526427403    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi
Hope you a good day
This is from babyshop. Com
We received your complaint,and we took a reaserch on your complaint and found that our company shipped your hand bag the same day you order it. But unfortunately your address in hand of courier was wrong. We apologize you on behalf of courier company and we  handled over them your original address and  courier company will contact you within 24 hrs.
Thank you and have a good day..

Jamsheed customer executive -babyshop. Com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi adbul,
This is from homebox team
Tnx for conneting with customer care team

Sorry for

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