Subject: Arabic Language Test - mustafa abdelrelrahman
From: mustafa abdelrelrahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Mar 2022 14:47:56 -0400

| | Foreign Language Screening Test

Name | mustafa abdelrelrahman    /  (0091) 8376048440    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi

thank for contacting us.

and sorry for inconvenience that we caused

we have tried to ship your order at the same day but due to less information about address we are not able to deliver it  so pleas update your address (home.flat.street)

happy to service you
don't hesitate to contact us.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi

we are sincerely sorry for inconvenience that we caused

pleas share the photo of the damage TV to serve you as soon as possible

thank we are appreciate you understanding

feel free to contact
your friend support team.

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