Subject: Warning Letter
From: Manish Kumar <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, deeksha <[email-masked]>
Date: Sat, 12 Mar 2022 09:30:59 -0700 (MST)

Hi Ali, 

Please be informed that I had already informed you in our call conversation on 10/3/2022 to do not make unnecessary response any cases however I have still find below 3 cases today whose status were waiting on custmer and it needs to be closed without response. 

Case id - 4004662, Aya already ask the customer to elborate more about his query and provide us more details on 10th Mar 2022, and put it on waiting on customer, however you have again asked the customer today to share the more details and closed the case at the same time. 

Case id - 4007093, Bahashwan already ask the customer to provide order details on 11th Mar 2022, and put it on waiting on customer, however you have again asked the customer today to share the order details and closed the case at the same time. 

Case id - 4007443, Bahashwan already ask the customer to provide order details on 11th Mar 2022, and put it on waiting on customer, however you have again asked the customer today to share the order details and closed the case at the same time. 

Please consinder this as last warning, if we are going to find any unnecessary response again, then a strict action will be taken from the management end. 

We request you to please acknowledge the same and do let us know if you have any explaination regarding the same. 

Regards, 
Manish