Subject: Re: Need call back
From: Inayat Ali <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Piyush Mani <[email-masked]>
Date: Thu, 16 Jan 2020 08:18:43 -0700 (MST)

Hi Team 

Please arrange a callback for the customer@ 0559905888. 

Order ID: 9764592575 

Synopsis below. 

Thanks 
Inayat Ali 

From: "Piyush Mani" <[email-masked]> 
To: "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 16 January, 2020 16:32:12 
Subject: Re: Need call back 

Hi Team, 

With reference to case number: 391491 

Contact number: 0559905888 
Order number: 9764592575 

Customer need a call from our end because she is complaining that she had returned one item in AWB: 42255731243 which is not generated from our end but as per our records the AWB in the hybris is 45490890093. 

Customer is also threatening by saying "Be informed that all this will be reported to consumer rights, and whoever involved in these none sense correspondence will be investigated and questioned". 

Kindly do the needful. 

Regards, 
Piyush 

From: "Piyush Mani" <[email-masked]> 
To: "Inayat Ali" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 16 January, 2020 16:30:52 
Subject: Need call back 

Hi Team, 

With reference to case number: 391491 

Contact number: 0559905888 
Order number: 9764592575 

Customer need a call from our end because she is complaining that she had returned one item in AWB: 42255731243 which is not generated from our end but as per our records the AWB in the hybris is 45490890093. 

Kindly do the needful. 

Regards, 
Piyush