Subject: Re: the item is not like on the website. Return / 6457496733
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 16 Jan 2020 03:23:38 -0700 (MST)

Hi Sagaya, 

The item i was talking about is the following (159116181 - - Juniors High Chair), 
Customer received wrong item and he provides photos proving he got wrong item, 
Assistance required : as long as it is non-returnable item we are requesting you if you can arrange the return and refund the customer. 

Regards 
Shakeeb 

From: "Sagaya Suresh Kumar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "M Ataullah" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 20:32:54 
Subject: RE: the item is not like on the website. Return / 6457496733 

Dear Team – We have received the following return item in given AWB NO. 

Regards 

Sagaya Suresh 

+966 565165997 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Wednesday, January 15, 2020 1:40 PM 
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]> 
Cc: Sagaya Suresh Kumar <[email-masked]>; Urvika Chaudhary <[email-masked]>; Inayat Ali <[email-masked]>; Seeta Seeta <[email-masked]>; M Ataullah <[email-masked]> 
Subject: Re: the item is not like on the website. Return / 6457496733 

External email sender, please take precaution. 

Hi all, 

Any update regarding the concern? 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "suvadeep saha" < [ mailto:[email-masked] | [email-masked] ] >, "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "sree adhikessavan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Inayat Ali" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 11 January, 2020 21:21:06 
Subject: Fwd: the item is not like on the website. Return / 6457496733 

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Inayat Ali" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 10 January, 2020 14:44:00 
Subject: the item is not like on the website 

Hi Team, 

problem statement ; the item is not like on the website, 

With reference to order number :6457496733 

Item ID:159116181 

Assistance Required ; need assistance 

The Customer is claiming about he received different item than what he ordered and attached pics , 

can you please advise us 

Regards, 

Ataullah 

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