Subject: late collection :6446658708
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], Mohammed Obiedo <[email-masked]>, Urvika Chaudhary <[email-masked]>, ali inayat <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Thu, 16 Jan 2020 00:08:59 -0700 (MST)

Hi Aramex Team, 

With the reference to return tracking number 45062001773;A1155FF, the customer is waiting for the courier team to collect the item since long time. As the case is pending with us since 2 months, we request you to collect this return items from the customer on priority basis. 

The last update from you was you will arrange a collection ASAP but we are still not able to see any progress in this case. We urge you to collect the items on priority so we can provide the resolution to customer. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohmed" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "ali inayat" <[email-masked]>, "ZaidZ" <[email-masked]>, "ALL RUH OPS Landmark" <[email-masked]>, "omersae" <[email-masked]>, "Mensour" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Obiedo" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, January 15, 2020 2:39:26 PM 
Subject: RE: late collection :6446658708 

Dears, 

Thanks, Will collect it ASAP. 

Best Regards, 

Mohmed Musa 

From: Urvika Chaudhary <[email-masked]> 
Sent: Wednesday, January 15, 2020 10:46 AM 
To: Mohmed Musa (SA) <[email-masked]> 
Cc: ali inayat <[email-masked]>; Zaid Zafar <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]>; Omer Saeed (SA) <[email-masked]>; Mensour ShehabAlDeen <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Joshi <[email-masked]>; mohammed obiedo <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: late collection :6446658708 

Hi Mohmed, 

Please find the required refrence number - A1155FF 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[ mailto:[email-masked] | [email-masked] ] 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.livesalesman.com%2F&data=02%7C01%7CMohmed%40aramex.com%7C2a2a60e043bf4dd66a0808d7998f04fe%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637146711862442921&sdata=yKyQiLI5vbGQjQcvtKmNyMWmpCjrPK5c4x6xVaxtLFU%3D&reserved=0 | www.livesalesman.com ] 

From: "Mohmed Musa (SA)" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "ZaidZ" < [ mailto:[email-masked] | [email-masked] ] >, "ALL RUH OPS Landmark" < [ mailto:[email-masked] | [email-masked] ] >, "Omer Saeed (SA)" < [ mailto:[email-masked] | [email-masked] ] >, "Mensour ShehabAlDeen" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "mohammed obiedo" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 14, 2020 8:02:43 PM 
Subject: RE: late collection :6446658708 

Hi Dears, 

Please share the pickup reference. 

Best Regards, 

Mohmed Musa 

From: Inayat Ali < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 14, 2020 5:24 PM 
To: Zaid Zafar < [ mailto:[email-masked] | [email-masked] ] >; ALL RUH OPS - Landmark < [ mailto:[email-masked] | [email-masked] ] >; Omer Saeed (SA) < [ mailto:[email-masked] | [email-masked] ] >; AbdelKader Salameh < [ mailto:[email-masked] | [email-masked] ] >; Mensour ShehabAlDeen < [ mailto:[email-masked] | [email-masked] ] >; Mohmed Musa (SA) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Obiedo < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] 
Subject: Re: late collection :6446658708 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team 

Please assist for a priority pick up. It's pending for a while now. Details below: 

· Order number: 6446658708 

    * AWB: 45062001773 

Thanks 

Inayat Ali 

From: "Mohammed Obiedo" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 14 January, 2020 16:19:09 
Subject: late collection :6446658708 

Hi Team , 

With reference to order number :6446658708 

AWB :45062001773 

Ticket number :239015 

customer complaining about late collection from ARAMEX 

we contacted them several times with no action 

which made the AWB invalid two times we are waiting for the collection for the third time , 

but still not collected order created on Sep 27, 2019 

Regards, 

Obiedo