Subject: RE: Need proof of Collection /// 6633678441
From: Qazi Mohammed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Anwar Abdullah <[email-masked]>, Splash <[email-masked]>, Splash Bukhariya <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 16 Jan 2020 06:54:45 +0000

Dear @Shakeeb Arsalan<mailto:[email-masked]>,

Subjected order related to Splash standalone store.
We are responsible for centrepoint issues.
Can you escalate this issue to @Splash<mailto:[email-masked]> or @Splash Bukhariya<mailto:[email-masked]>

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Wednesday, January 15, 2020 9:33 PM
To: Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Seeta Seeta <[email-masked]>; Inayat Ali <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Fwd: Need proof of Collection /// 6633678441

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.(it has been pending since May)

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 January, 2020 19:01:10
Subject: Need proof of Collection /// 6633678441

Hi Team,

Problem Statement: Customer has not collected the order
Order Date : May 7, 2019
Order ID: 6633678441
Tracking ID: 201905070515769
Store Code: Splash30131
Assistance Required: Need proof of Collection

Issue Description: The order was placed on 07/05/19, And as per hybris the order has been collected on 31/08/19 but customer claims that he did not collect the order .
Kindly assist us to resolve the case as we have  emailed the store as well but did not receive any response.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com