Subject: A sneak-peek into the Freshdesk Experience.
From: "Gireesh from Freshworks" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Wed, 15 Jan 2020 21:57:51 +0000 (UTC)

Hi there, How are you? I hope you’re enjoying the first week of your free trial. Freshdesk, at a fundamental level, aims to make you and your team more productive and fall in love with supporting your customers! We’d be remiss if we didn’t give you a sneak-peek into the Freshdesk experience. See it in action for yourself. What if I told you as a Freshdesk customer, you don’t have to do these 3 tiresome things anymore. 1. You don’t have to forward an inquiry or create a new email thread to discuss a customer problem. You can interact with your customers and internal & external stakeholders alike, all in one place, through notes to prevent context dilution. 2. You don’t have to constantly read through each and every inquiry to know its status, type, or who in your team has responded to it. Set up your ticket categorization pane for a quick refresher. 3. You don’t have to switch between multiple tabs and tools to gather customer information. Connect your tickets page with your favorite apps to bring in all the context you want. The tickets page in Freshdesk helps each support agent save at least 1 hour a day! To get started, set up your categorization pane with statuses (like waiting on customer or pending on an internal team), types (refunds or sales questions), and other fields so you get instant context and stay on top of all your inquiries. Get Demo Set up Tickets Pane Happy supporting, Gireesh VP of Product @Freshworks With lots of ❤️from Freshdesk by Freshworks Message sent by Freshworks Inc at 2950 S. Delaware Street, Suite 201,San Mateo, CA, United States of America. Don't want to receive emails from us? Manage your email preferences here . Powered by Freshmarketer