Subject: Re: Callback for the customer//6457434047
From: Inayat Ali <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Wed, 15 Jan 2020 07:10:53 -0700 (MST)

Hi Team 

Please arrange a callback for the customer @ 0506077743 for Order id: 6457434047. 

Synopsis below. 

Thanks 
Inayat Ali 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 15:39:35 
Subject: Callback for the customer 

Hi Team, 

Problem Statement: Click and collect (As per the customer he did not collected the order) 

Order Date : 19 Dec, 2019 
Order ID: 6457434047 
Tracking ID: 645743404723999991 
Store Code: Centrepoint 21165 

Assistance Required: Kindly arrange a callback for the customer on this number 0506077743. 

Issue Description: Customer received the message regarding the order refund. However the customer did not collected the item and refund is not showing in his bank account. 

Kindly arrange a callback for the customer on this number 0506077743 as requested by customer. 

Thanks & Regards 
Abhishek Borgaonkar