Subject: Re: Wrong Item Received WWD // 6456924622
From: Inayat Ali <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 15 Jan 2020 07:00:30 -0700 (MST)

Dear Shafeeque 

First of all share the update with the customer, which has been shared by the WWD team. 

Second, please connect with me on this. 

Thanks 
Inayat Ali 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 12:41:59 
Subject: Wrong Item Received WWD // 6456924622 

Hi Team, 

Problem Statement – Wrong Item Received WWD 

Order placed on :Dec 15, 2019 
Order delivered on: ​19/12/2019 

Order ID -6456924622 
Item ID -162195618 
Tracking ID -00000080005959585 
Assistance Required – Need Exchange 

Issue Description: The customer is complaining that she ordered a baby stroller for twin but she received a single one. 

Note: I attached the pictures which the customer shared. 
Please check and do the needful ASAP. 

Thank you for your help. 

Regards, 
Shafeeque