Subject: RE: Late collection / 6444191016 ---- 45036167271;I15148D
From: "Mohmed Musa (SA)" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>, Zaid Zafar <[email-masked]>, "[email-masked]" <[email-masked]>, Mensour ShehabAlDeen <[email-masked]>, "Omer Saeed (SA)" <[email-masked]>
Date: Wed, 15 Jan 2020 13:51:32 +0000

Dears,

We will collect it ASAP.

Best Regards,
Mohmed Musa

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, January 15, 2020 3:16 PM
To: Mohmed Musa (SA) <[email-masked]>; Mensour ShehabAlDeen <[email-masked]>; AbdelKader Salameh <[email-masked]>; Omer Saeed (SA) <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>; Zaid Zafar <[email-masked]>; [email-masked]
Subject: Late collection / 6444191016 ---- 45036167271;I15148D

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem Statement – Late collection
Order ID : 6444191016
Tracking ID _ 45036167271
Collection reference : I15148D
Customer's Contact NO : +966500111016

Assistance Required – The collection order has been created since 9/15/19 5:43 PM, and you guys didn't take any action yet, Kindly expedite the process and contact the customer to arrange the collection date ASAP.

NOTE : The case has been escalated several times, we did not get any valid response.

it's been 3 months , customer is chasing us.
REGARDS
Shakeeb