Subject: Re: Late Shipping (9765979387)
From: Inayat Ali <[email-masked]>
To: bsu wml <[email-masked]>, sameer koothalikutty <[email-masked]>, sachin maheshwari <[email-masked]>, [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 15 Jan 2020 04:42:53 -0700 (MST)

Hi Team 

The order was placed on 1 Jan and the items are still not available for pick up. 

Order id: 9765979387 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 17:55:15 
Subject: Late Shipping (9765979387) 

Hi Team, 

Problem Statement: Late Shipping (Click and collect) 

Order Date : 01 Jan 2020. 

Order ID: 9765979387 

Store id: Babyshop 21190 

Tracking ID: Consignment not ready yet. 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 01 Jan 2020 and till now he/she has not received the order. As per the hybris the consignment is not ready yet. 

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2016. Escalated twice to warehouse but no response. 

Regards, 
Abhishek Borgaonkar.