Subject: Re: Order cancellation//6456063943
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 14 Jan 2020 08:09:06 -0700 (MST)

Hi Team 

Please assist with the Order id: 6456063943. The order was placed on 8th Dec and item was not delivered. 

Also, the AWB reflect's as an invalid tracking id on our partnered site: 45055853334. 

The customer no longer wishes to receive the items. Please assist with the cancellation and process refund. 

Thanks 
Inayat Ali 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 17:03:58 
Subject: Order cancellation//6456063943 

Hi, 

With reference to order number: 6456063943, customer placed order on Dec 8th and till now the order has not been shipped yet so the customer wants to cancel it to get his refund. 

We have added this to the order cancellation sheet, however no changes has been done yet. 

Order Date :Dec 8, 2019 
AWB : 45055853334 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh