Subject: Re: Not collected order but status shows collected / 6455546399
From: Inayat Ali <[email-masked]>
To: Manager Andalus <[email-masked]>, [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 14 Jan 2020 07:58:57 -0700 (MST)

++ Adding Abhilash and Alghamdi 

From: "ali inayat" <[email-masked]> 
To: "Manager Andalus" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 20:27:57 
Subject: Re: Not collected order but status shows collected / 6455546399 

Hi Team 

Please share an update on the order (6455546399) pick up status. 

We see that the item has been picked successfully, however, the customer disputes the status. She informs it has not been collected. 

Kindly check and share an update. 

Thanks 
Inayat Ali 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "ali inayat" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 16:58:12 
Subject: Not collected order but status shows collected / 6455546399 

Hi Team, 

Customer did not received his order, however status shows that order has been picked up. 
We escalated many times but did not received any response. 

Order number - 6455546399 
Ticket number - 327244 

Looking forward to hearing from you. 

Regards 
Rehan