Subject: Re: refund delayed//6457046749
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 14 Jan 2020 06:13:30 -0700 (MST)

Hi Team 

Please process the refund for Order (6457046749). As per the tracking id 45057893646 three items were delivered to the warehouse. 

Also, new RMA (23094308) was created to avoid any delay/confusion for which we have received acknowledgement as well,however, refund is delayed (refer to the attached). 

We look forward to hear from you soon. 

Thanks 
Inayat Ali 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 15:28:21 
Subject: refund 

Hi team. 

with reference to ticket id:374289 

Order Date : Dec 16, 2019 

Order ID: 6457046749 
Return Tracking ID: 45057893646 

Assistance Required: Process the refund as soon as possible. 

Initially the customer has created RMA for 6 items but he returned only three items and the same was confirmed by the warehouse but refund has not been processed, and we have created the new RMA for the three items and have raised JIRA as well but got no response. 

kindly do the needful. 

Regards 
Asjad