Subject: Re: Late delivery / 6457321895
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Sharf Alkebsi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 13 Jan 2020 08:25:13 -0700 (MST)

Hi Team 

Please check and update details for Order id: 6457321895. 

The customer placed the order on 19 Dec'19 and it's pending delivery. Also, when we track AWB (45057676812) it's showing Invalid number / data not currently available!! 

Request to check this order on priority basis. 

Thanks 
Inayat Ali 

From: "Sharf Alkebsi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 13 January, 2020 19:28:52 
Subject: Late delivery / 6457321895 

Hi Team, 

Customer did not received his order and we escalate this case many times to Aramex Partner but did not received any response. 

Order number -6457321895 
Ticket number - 377523 

Looking forward to hearing from you. 

Regards 
Sharaf Ali