Subject: RE: Late Collection//6622871935
From: "Omer Saeed (SA)" <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Piyush Mani <[email-masked]>, escalations dxbteam <[email-masked]>, Zaid Zafar <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>
Date: Mon, 13 Jan 2020 15:16:14 +0000

Dears,

Kindly provide pickup preference to arrange collection.

Best Regards.
Omer Saeed.
Special Projects – Operations
Aramex International – Riyadh, Saudi Arabia

From: Inayat Ali <[email-masked]>
Sent: Monday, January 13, 2020 4:53 PM
To: Zaid Zafar <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Piyush Mani <[email-masked]>; escalations dxbteam <[email-masked]>
Subject: Re: Late Collection//6622871935

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team

Please assist with the pick up for Order id: 6622871935. The return request was raised, however, it's pending. Details below:

Order Date : 05-Dec-2018
Order ID: 6622871935
Actual Delivery Date : 12/12/18
Return Tracking ID: 45059759080

We look forward to hear from you soon.

Thanks
Inayat Ali

________________________________
From: "Piyush Mani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 January, 2020 16:59:36
Subject: Late Collection

Hi Team,

With reference to case number: 372668

Problem Statement:  Late Collection

Order Date : 05-Dec-2018
Order ID: 6622871935
Actual Delivery Date : 12/12/18
Return Tracking ID: 45059759080 [Manually Generated]

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 28/12/19 and till now the item has not collected from the customer

The Aramex team is asking for collection reference which is not present.

Kindly assist me on this case.

Regards,
Piyush