Subject: Re: Late delivery//6458671626
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ghazi Mohammad Ahmed <[email-masked]>, Urvika Chaudhary <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 13 Jan 2020 08:12:17 -0700 (MST)

Hi Team 

Please share the status on the order id (6458671626). The status of the order reflects "Ready for Pickup" however, the customer claims he has been told it's n ot available in the store. 

Request to check the order status and share an update. 

Looking forward to hear from the team soon. 

Thanks 
Inayat Ali 

From: "Ghazi Mohammad Ahmed" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 13 January, 2020 19:06:53 
Subject: Late delivery 

Hi Team , 

with order number : 6458671626 
Order date : Dec 28, 2019 
Tracking id : 645867162622999991 

The order status is ready for pickup , Customer went to collect the order from store and the store inform her thats not available here and its in another store , 
customer now is claiming about her order . 

Please look for this issue and do the needful . 

Best Regards, 
Ghazi