Subject: Re: Late Collection//6622871935
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Piyush Mani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 13 Jan 2020 06:53:15 -0700 (MST)

Hi Team 

Please assist with the pick up for Order id: 6622871935. The return request was raised, however, it's pending. Details below: 

Order Date : 05-Dec-2018 
Order ID: 6622871935 
Actual Delivery Date : 12/12/18 
Return Tracking ID: 45059759080 

We look forward to hear from you soon. 

Thanks 
Inayat Ali 

From: "Piyush Mani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]> 
Sent: Monday, 13 January, 2020 16:59:36 
Subject: Late Collection 

Hi Team, 

With reference to case number: 372668 

Problem Statement: Late Collection 

Order Date : 05-Dec-2018 
Order ID: 6622871935 
Actual Delivery Date : 12/12/18 
Return Tracking ID: 45059759080 [Manually Generated] 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 28/12/19 and till now the item has not collected from the customer 

The Aramex team is asking for collection reference which is not present. 

Kindly assist me on this case. 

Regards, 
Piyush