Subject: (Late Shipping) // 6458687208
From: Mohammad Shafeeque <[email-masked]>
To: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 13 Jan 2020 06:19:02 -0700 (MST)

Hi Team, 

Problem Statement: What is the issue (Late Shipping) 
Order Date : Dec 28, 2019 
Order ID: 6458687208 
Tracking ID: 645868720822999991 
Store code: Max60252 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 28 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Shafeeque