Subject: Refund not processed - Order No 9765233960
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Abhishek Bargaonkar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Mon, 13 Jan 2020 00:17:10 -0700 (MST)

Hi Team, 

With the reference to order number:9765233960, customer raised a return request for 161849964 - - Textured Lace-Up Sneakers and as per the return tracking number: RP1227000442 the item has been already collected from customer. 

However, the refund has still not process yet. so could you please help us as customer is chasing for his refund. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, January 13, 2020 2:23:54 AM 
Subject: Refund not processed - Order No 9765233960 

Hi Apoorv, 

With regards to Order No - 9765233960 , Ticket No - 374755 

Customer raise a return request on Dec 27, and the item was delivered to WH on Dec 29 as per the online tracking. The refund is not yet processed. Escalated to Conloc 2 times. 

Kindly assist. 

Regards, 
Nikhil.