Subject: RE: Awaiting refund//9765177210
From: Deepak Damodaran <[email-masked]>
To: Inayat Ali <[email-masked]>, Con Loc <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Piyush Mani <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Sun, 12 Jan 2020 20:44:45 +0000

Hi Indunil,

As per the Tracking ID we have received the shipment on dated 29-Dec-2019. Same we have updated in the pending list please process and update.

Thanks & Regards,

Deepak Damodaran
Mob- No +971524307577
Tel No: 048164037

From: Inayat Ali <[email-masked]>
Sent: Friday, January 10, 2020 5:23 PM
To: Con Loc <[email-masked]>; Dipesh Regmi <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Piyush Mani <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: Awaiting refund//9765177210

External email sender, please take precaution.
Hi Team

Please assist for the below case:

Order Date : 23 Dec 2019
Order ID: 9765177210
Return Tracking ID: RP1227000049

The item's were returned successfully on 27 Dec'19 basis on tracking id, however, the refund is due. Please confirm the status and process the refund.

Thanks
Inayat Ali

________________________________
From: "Piyush Mani" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 10 January, 2020 14:03:36
Subject: No response from warehouse WWD babyshop team

Hi Team,

Problem Statement: Wrong item delivered

Order Date : 17 Oct 2019

Order ID: 9765177210
Tracking ID: FP1224000446
Assistance Required: Wrong item received

Issue Description: Customer emailed us informing that he received the item on 25/12/19 but the item which they received is different, customer also provided us the picture of wrong item.

Now customer is asking for return and refund of the item.

The case is forwarded to warehouse team for 2 time and case is going on from 27 Dec 2019 but I haven't recived any response from the warehouse team.

Kindly do the needful.

Regards,
Piyush

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