Subject: Re: late shipping
From: Shakeeb Arsalan <[email-masked]>
To: M Ataullah <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 12 Jan 2020 09:09:22 -0700 (MST)

Hi Ataullh, 

It is COD order and the customer has not gotten back to us since 19th of Dec, tell him to place another order and close the ticket. 

Regards 

From: "M Ataullah" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 10 January, 2020 18:12:43 
Subject: late shipping 

Hi Team, 

problem statement ; late shipping 

With reference to the order no : 6457321895 

Tracking ID : 45057676812 
Assistance Required – Need urgent delivery 
Order placed on :Dec 19, 2019 

The order placed on 19 Dec 2019, and on hybris is showing shipped but tracking id in inviled, when we asked to courier team, they replied the order is not record, Than we escalated to WH but we didn't get any needful reply, 

Regards, 
Ataullah