Subject: RE: LATE C and C//6457263960
From: Jessie Caparas <[email-masked]>
To: Max Aliyat <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Inayat Ali <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Mohd Rushdee <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Hussam Fahim <[email-masked]>
Date: Sun, 12 Jan 2020 15:41:39 +0000

@Inayat Ali<mailto:[email-masked]>

What is the order value?

From: Max Aliyat <[email-masked]>
Sent: Sunday, January 12, 2020 7:41 PM
To: Abhilash Kuttalam <[email-masked]>; Jessie Caparas <[email-masked]>; Inayat Ali <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Mohd Rushdee <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Hussam Fahim <[email-masked]>
Subject: RE: LATE C and C//6457263960

Dear Mr. Abhi,
Shipment not received .

Regards,
Azeez

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 12, 2020 6:37 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Max Aliyat <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Mohd Rushdee <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Hussam Fahim <[email-masked]<mailto:[email-masked]>>
Subject: Re: LATE C and C//6457263960

Dear Max Aliyat ,

Please check and revert immediately

Regards,
Abhi

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________________________________
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 12, 2020 3:46:00 PM
To: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Max Aliyat <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: LATE C and C//6457263960

@Alghamdi Mohammed<mailto:[email-masked]>

Would really appreciate your help for this order.

This has been pending since December 18.

From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 11, 2020 5:04 PM
To: Max Aliyat <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: LATE C and C//6457263960

External email sender, please take precaution.

Hi Team

The order was placed on 18 Dec and the items are still not available for pick up.

Order id: 6457263960

Please check the order details and share an update.

Looking forward to it.

Thanks

Inayat Ali

________________________________

From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 06:59:27
Subject: LATE CC

Hi Team,

Kindly follow up the case with concerned team which has been escalated as following:

Hi Team,

Problem Statement:  What is the issue (Late Shipping) Warehouse

Order Date : Dec 18, 2019

Order ID: 6457263960

Store code : 60174

Tracking ID: 645726396023999991

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 18 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018.

Regards,

Algaily

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