Subject: RE: Order delay//6451204762
From: Sachin Maheshwari <[email-masked]>
To: Inayat Ali <[email-masked]>, Sree Adhikessavan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sun, 12 Jan 2020 11:15:01 +0000

@Escalations Dxbteam<mailto:[email-masked]>,

If it still showing pending, please mark it cancel from backend & process refund.

Regards
Sachin
04-5175412

From: Inayat Ali <[email-masked]>
Sent: Saturday, January 11, 2020 4:32 PM
To: Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Nitesh Singh <[email-masked]>; Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Order delay//6451204762

External email sender, please take precaution.
Dear Sree

Please share an update for Order id (6451204762). The order was placed on 13 Nov, yet it is not shipped.

We request to expedite the delivery on priority basis as the customer is chasing on his pending item.

Thanks in anticipation.

Regards
Inayat Ali

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 13:42:22
Subject: Order delay//6451204762

Hi Team,

With reference to order number: 6451204762, customer placed order on Nov 13, 2019 and till now he has not received the order. As per the hybris, no consignment is available. Customer is chasing for their order for a long time. We already escalated the case to third party, however there is no response from the team.

Kindly look into the issue and do the needful.

Thanks,
Nitesh

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