Subject: RE: Late collection / 6454769876 / 45059384510: L297C65
From: "Mohmed Musa (SA)" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mensour ShehabAlDeen <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>, Zaid Zafar <[email-masked]>, "[email-masked]" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>
Date: Sun, 12 Jan 2020 07:06:36 +0000

Dears.

We will collect it ASAP.

Best Regards,
Mohmed Musa

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 11, 2020 7:00 PM
To: Mohmed Musa (SA) <[email-masked]>; Mensour ShehabAlDeen <[email-masked]>; AbdelKader Salameh <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>; Zaid Zafar <[email-masked]>; [email-masked]; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; M Ataullah <[email-masked]>
Subject: Fwd: Late collection / 6454769876 / 45059384510: L297C65

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem Statement:Late Collection
Order Date : 29.11.2019
Order ID: 6454769876
Tracking ID: 45059384510;
Reference ID: L297C65
Assistance Required: Need Urgent Collection

Issue Description: the return request has been made more than once and every time was getting invalid because no action was taken,

Kindly collect the order mentioned above the soonest.
Regards,
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 10 January, 2020 15:39:23
Subject: Re: Late collection

Hi Team,

Problem Statement:Late Collection
Order Date : 29.11.2019
Order ID: 6454769876
Tracking ID: 45059384510;
Reference ID: L297C65
Assistance Required: Need Urgent Collection

Issue Description: The return request was 2 times before, but collection not complete, after that we created a new return order , and escalated to sourier team, but no needful done,
so kindly assist us further.

Regards,
Syed Ataullah

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 7, 2020 5:32:07 PM
Subject: Re: Late collection

Hi Apoorv,

no update yet

Regards
Ataullah
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 7 January, 2020 06:49:45
Subject: Re: Late collection

Hi Ataullah,

I have escalated this to Aramex once more, kindly reply and let us know if you are still not getting any replies within next 24 hours.

Regards,
Apoorv
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 6, 2020 9:22:49 PM
Subject: Late collection

Hi Team,

Problem Statement:Late Collection
Order Date : 29.11.2019
Order ID: 6454769876
Tracking ID: 45058867486
Reference ID: ;L26EF37
Assistance Required: Need Urgent Collection

Issue Description: The return request was created 3 weeks ago and till now the item was not collected from the customer, now we created a new return order .
so kindly assist us further,

Regards,
Syed Ataullah