Subject: RE: late delivery // 6456594539
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jan 2020 21:28:15 -0800 (PST)

Dear Team,

Thank you for reaching out to us.

The details have been updated accordingly. And a delivery attempt will be arranged with the customer.

Best regards,

Yazan Alkhateeb
Customer Care

M: 800 SHIPA
www.shipa.com

From: CST000000006 Shipa Customer Customer
Sent: 12/1/2020 4:12 AM GMT+02:00
To: [email-masked]; [email-masked]
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]
Subject: late delivery // 6456594539

Hi Team,

With reference to the AWB: S000349487313

Kindly update customer's contact number to 0530684345 and arrange a delivery with the customer within today. This has been pending since Dec 12, 2019 and since then no action has been taken on the same.

Request you to please deliver this urgently. Thank you for your help!

Regards,

Apoorv

From: "M Ataullah" <[email-masked]>
To: "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Friday, January 10, 2020 6:50:19 PM
Subject: late delivery // 6456594539

Hi Team,

Problem Statement: Late Delivery, Update mobile number, address,

Order Date : Dec 12, 2019

Order ID: 6456594539

Tracking ID: S000349487313

Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 13/12/2019 but till now the order has not delivered to the customer, and the customer forwarded his contact number and address,

Address ; The house is located in Al Areen neighborhood, Abha

Near the Minsk Circle,

Mobile Number ; 0530684345

That details has been escalated to shipa team, but till now no needful update ,

​

Kindly assist us,

Regards,

Ataullah