Subject: Re: Missing item//6457284915 & 6457523356
From: Apoorv Joshi <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 11 Jan 2020 14:20:39 -0700 (MST)

This is already escalated. Will close it once I have the approval for refund. Please do not raise this via email again to avoid multiple cases for the same order. 

Thank you. 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, January 10, 2020 4:40:41 PM 
Subject: Missing item//6457284915 & 6457523356 

Hi Team, 

With reference to order number: 6457284915 & 6457523356, Customer is complaining that the below items are missing. Under the consignment details we can see that all items has been shipped. Case has been escalated to third party, however there is no response from the team. 

Order Date : Dec 18, 2019, Dec 20, 2019 
Tracking ID: S000364462423, S000367012513 

The missing item is 156071612 - - Juniors Gravel Baby Rocker(6457284915) and 161646439 - - Juniors Printed Closed Feet Sleepsuit - Set of 3(6457523356). 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh