Subject: RE: late updating#6458742284
From: Max Exit6 <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammed Obiedo <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 10 Jan 2020 17:04:16 +0000

Dear Inayat,

It's been over a week trying to fix the issue we're facing in Sahla's account, we're not able to receive or deliver any item of the click and collect, we've contacted tactical support and even emailed '' Digital Hub'' just to fix the issue, but unfortunately nothing has changed.

We're only waiting for the maintenance so we can act directly and deliver the collection for the customers.

Thanks & Regards
Osama Khalid Al Sawi
Store Manager
Mob: +966 540880086
Email:  [email-masked]<mailto:[email-masked]>
Exit 6  Alia Plaza | Riyadh l Saudi Arabia

From: Inayat Ali <[email-masked]>
Sent: Friday, January 10, 2020 7:33 PM
To: Max Exit6 <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Mohammed Obiedo <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: late updating#6458742284

External email sender, please take precaution.
Hi Team

Please assist with the arrangement. Order was placed on 29 Dec'19, yet it's not ready for pick up.

Order Id: 6458742284

Look forward to hear from you soon.

Thanks
Inayat Ali

________________________________
From: "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 10 January, 2020 15:31:23
Subject: late updating#6458742284

Hi Team ,

With reference to order number :6458742284

customer placed c&c order on Dec 29, 2019 and still showing ready to shipped
we escalated 2 times to the store to update this order status as ready for pick up , but they didn't replay

Regards,
Obiedo

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