Subject: Re: Missing order
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Date: Fri, 10 Jan 2020 08:55:15 -0700 (MST)

Hi Jessie, 

Any update on the order ? 

Regards 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Sent: Thursday, 2 January, 2020 18:50:50 
Subject: Re: Missing order 

Hi Jessie, 

Order ID : 6452842021 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 2 January, 2020 18:28:27 
Subject: RE: Missing order 

Hi Shakeeb, 

Share with me the order ID. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Thursday, January 2, 2020 4:32 PM 
To: Shipa Delivery Support <[email-masked]> 
Cc: Aessam <[email-masked]>; Ralam <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Missing order 

External email sender, please take precaution. 

Hi, 

Regarding the shipment : S000243334351 
Kindly inform, Has the customer got his order (Replacement) or not? 

Regards 

From: "Shipa Delivery Support ( [ mailto:[email-masked] | [email-masked] ] )" < [ mailto:[email-masked] | [email-masked] ] > 
To: "shakeeb arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Aessam" < [ mailto:[email-masked] | [email-masked] ] >, "Ralam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 24 December, 2019 16:04:28 
Subject: RE: Missing order 

Dear team, 

We will place a anew order as a replacement. 

Best regards 

Lubna Shehadeh 
Customer Care 
[ https://www.shipa.com/ ] 
M: 800 SHIPA 
[ https://www.shipa.com/ | www.shipa.com ] 

From: CST000000006 Shipa Customer Customer 
Sent: 14/12/2019 11:37 PM GMT+04:00 
To: [ mailto:[email-masked] | [email-masked] ] ; [ mailto:[email-masked] | [email-masked] ] ; [ mailto:[email-masked] | 
[email-masked] ] 
Cc: [ mailto:[email-masked] | [email-masked] ] 
Subject: Missing order 

Hi Team, 

Problem Statement – Missing order 

Tracking ID - S000243334351 
Order was placed on : Nov 21, 2019 

Assistance Required – ​Customer is claiming that he didn't receive the shipment mentioned above, (According to you order was delivered on 25/11/2019) Kindly provide proof of delivery. 

Regards 

Shakeeb 

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