Subject: Missing order//6453457521
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Fri, 10 Jan 2020 04:54:21 -0700 (MST)

Hi Team 

Please assist on the below case: 

Order Date : 23-Nov-2019 
Order ID: 6453457521 
Tracking ID: S000254274377 

The item was shipped on 24 Nov'19 from our warehouse, however, it was not delivered to the customer. 

We have been informed they would attempt delivery on 3rd Dec'19, later confirmed it's been lost and a credit note would be issued. 

Please share an update as the customer is chasing us to get an update. 

Thanks 
Inayat Ali 

From: "M Ataullah" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, 9 January, 2020 20:33:45 
Subject: missing order 

Hi Team, 

Problem Statement: Missing order by courier team, 
Order Date : 23-Nov-2019 
Order ID: 6453457521 
Tracking ID: S000254274377 
Assistance Required: Need Assistance, 

Issue Description: The order was shipped from our side on 26/11/2019 but till now the order has not delivered to the customer and nowt the courier team are saying the order has been lost, 

kindly assist us further, 

Regards 
Ataullah