Subject: REFUND.
From: Abdel Moneim <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Fri, 10 Jan 2020 04:21:05 -0700 (MST)

HI TEAM. 

With reference to this order number # 6457078645. 

Customer place order on Dec 17, 2019 for 6 items. 5 items has been delivered and 1 item has been Canceled from our site as it was out of stock. 
The refund has been processed for the same on 12/17/19. However customer is claiming the he have not received the amount 
and i have pushed back the customer twice and in every time he Insist that he have not received any amount from out site. And he provided Bank 
statement from 2019-12-15 to 2020-01-05. 
kindly assist. 

Regards, 
Abdel moneim.