Subject: Delivery issue: Order Number:6455166585, Case id - 363663
From: Manish Kumar <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 10 Jan 2020 03:04:23 -0700 (MST)

Hi Team, 

Please help us to resolve the below case, as we have escalated it to the Aramax Team for Proof of delivery, however, the last response from them is "Kindly note we’re following the case with concerns and will update back asap." on 4 Jan 2020. 
​ 
Problem statement - Delivered to the wrong person 

Case id - 363663​ 
Order Number:6455166585 
Order Created: Dec 1, 2019 
AWB - 45054481824 

Assistance required: Proof of delivery 

We request you to provide us the proof for delivery as the customer has reported to us that he has not received his shipment. 

Regards, 
Manish