Subject: No response from warehouse WWD babyshop team
From: Piyush Mani <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 10 Jan 2020 01:33:36 -0700 (MST)

Hi Team, 

Problem Statement: Wrong item delivered 

Order Date : 17 Oct 2019 

Order ID: 9765177210 
Tracking ID: FP1224000446 
Assistance Required: Wrong item received 

Issue Description: Customer emailed us informing that he received the item on 25/12/19 but the item which they received is different, customer also provided us the picture of wrong item. 

Now customer is asking for return and refund of the item. 

The case is forwarded to warehouse team for 2 time and case is going on from 27 Dec 2019 but I haven't recived any response from the warehouse team. 

Kindly do the needful. 

Regards, 
Piyush