Subject: RE: Click and collect late delivery:6450307343
From: Qazi Mohammed <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mallmanager Cpibn <[email-masked]>, Centrepoint Ibn <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, Mehraz Mulla <[email-masked]>
Date: Thu, 9 Jan 2020 14:44:45 +0000

Hi @Jessie Caparas<mailto:[email-masked]>,
Order received in store but due to technical error store unable to receive this order.
Now issue fixed.

Dear @Mallmanager Cpibn<mailto:[email-masked]>
Now order status is “Sent to Store”
Order receive in Sahla and call the customer for order pickup.

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Jessie Caparas
Sent: Thursday, January 09, 2020 11:49 AM
To: Seeta Seeta <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Qazi Mohammed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: RE: Click and collect late delivery:6450307343

@Qazi Mohammed<mailto:[email-masked]>

Please help us check if this order has reached the store.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 5:15 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Click and collect late delivery:6450307343
Importance: High

External email sender, please take precaution.
Hi Team,

The below order is still not shipped from the warehouse and the order was placed on Nov 6. Could you please check from your end and expedite the delivery date.

As the case is pending since Nov.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 7, 2020 11:12:03 AM
Subject: Click and collect late delivery

Hi Team,

Problem Statement: (Late Shipping)
Order Date : Nov 6, 2019

Order ID: 6450307343
Tracking ID: 645030734322999991
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 06/11/2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery .

last escalated to warehouse on 01/01/2020

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#251413] - Click & Collect - 6450307343 - INC0587314
From: Qazi Mohammed <[email-masked]>
To: LMG OMS <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, Mohammed Idrees <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Saad Alonaizi <[email-masked]>, Ksaclick&collect Rydconloc <[email-masked]>, Centrepoint Ibn <[email-masked]>, Mehraz Mulla <[email-masked]>, Shoemartwh Delivery <[email-masked]>, Anwar Abdullah <[email-masked]>, Mallmanager Cpibn <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Vinod
Date: Sun, 17 Nov 2019 06:15:19 +0000

Dear Team,

Below order store receive physically in store but not reflecting in Sahla receive tab.

Order No : 6450307343

CTN ID : DISP001029119

Store Code : 21080

Ticket Number : INC0587314

Regards,

Mohammad Qazi

Centrepoint KSA

Mobile: +966 540225824

Extn:3540

From: Mallmanager Cpibn
Sent: Saturday, November 16, 2019 11:13 PM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Saad Alonaizi <[email-masked]>; Ksaclick&collect Rydconloc <[email-masked]>; Centrepoint Ibn <[email-masked]>; Mehraz Mulla <[email-masked]>; Shoemartwh Delivery <[email-masked]>; Anwar Abdullah <[email-masked]>; Qazi Mohammed <[email-masked]>
Subject: Re: [#251413] - Click & Collect

Dear Suresh,

 Today the below mentioned customer came to our store and he collected his order. We also taken a customer  id proof details and handover the products without update in SALAH app, due to order not reflecting in system.

Customer order details for your ref. So kindly update as a collected from store.

Name : Mahmood Hashim Ali

Mobile No : 054812482

Iqama ID : 2255638823

Order No : 6450307343

CTN ID : DISP001029119

Regards,

S.Rajakumar

0549181357

  _____

From: Mallmanager Cpibn <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 16, 2019 1:57 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Mehraz Mulla <[email-masked]<mailto:[email-masked]>>; Shoemartwh Delivery <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Ksaclick&collect Rydconloc <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#251413] - Click & Collect

Dear suresh,

Yes received in store. But not reflecting in Salah App. Kindly update and confirm the same..ASAP

Regards,

S.Rajakumar

0549181357

  _____

From: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 16, 2019 12:00 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Mallmanager Cpibn <[email-masked]<mailto:[email-masked]>>; Mehraz Mulla <[email-masked]<mailto:[email-masked]>>; Shoemartwh Delivery <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Ksaclick&collect Rydconloc <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#251413] - Click & Collect

Dear Team - Please update this order received and dispatch status from your end.

S No.

Order No

Docket no

Store code

Store location

Concept

Region

Packet Count

Delivery Type

Dispatch Date

Handover date

72

6450307343

201911071273691

21080

CP IBN KHALDOUN

Conloc

DAMMAM

1

C B C

7-Nov-2019

7-Nov-2019

Regards

Sagaya Suresh

+966 565165997

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 16, 2019 9:53 AM
To: Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#251413] - Click & Collect

External email sender, please take precaution.

Hi Team,

Subject: late shipment,
With reference: order id 6450307343,

The order placed on 06.11.2019, but till now it's not shipped,
kindly arrange a shipment and send it to the Store,

Regards
Ataullah

251413:1125156