Subject: Fwd: Refund issue
From: Shakeeb Arsalan <[email-masked]>
Date: Wed, 8 Jan 2020 05:36:27 -0700 (MST)

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 7 January, 2020 12:14:03 
Subject: Refund issue 

Hi Team, 

with reference to ticket id: 268514 

Problem statement : SADAD Deduction has been done as per customer 

Customer's Email ID : [ mailto:[email-masked] | [email-masked] ] 

Assistance required : Kindly follow the attachment below as per the customer it is sadad bank statement showing that money have been deducted twice from his account by us. 
1- first time was on 05/30/2019 and 27 SAR has been deducted 
2- second time was on 9/11/2019 and 69 SAR has been deducted. 

Kindly Advise us. 

Regards 
Asjad