Subject: Ticket Assigned - Heba Ahmed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jan 2020 10:08:33 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Heba Ahmed 
This one I had now
But the second one I missed 
Sent from my iPhone
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/333970