Subject: RE: WWD - Late Delivery
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, IranBudhathoki <[email-masked]>, Bsj Nf <[email-masked]>, Navaz Nt <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 8 Jan 2020 09:31:49 +0000

Hi Apoorv,

This order has been cancelled.

Check Hybris

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, January 8, 2020 4:26 AM
To: IranBudhathoki <[email-masked]>; Bsj Nf <[email-masked]>; Navaz Nt <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: WWD - Late Delivery

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6454416354

Kindly advise if the following item has left the warehouse:
160759820 - - Juniors Printed Moses Basket

If so, please arrange a delivery with the customer on priority. This order was placed on Nov 28, 2019 and the status of this item is still showing shipped and showing was shipped on Jan 6, 2020. This has been escalated multiple times however, we are receiving no response on the same.

Please look into this and advise on priority. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 1, 2020 4:58:59 PM
Subject: No respond

Hi Team

Ticket 323790

We've escalated this issue three times and there is no response.

Hi Team,

Subject : Late delivery WWD
Problem Statement – Late Delivery WWD

order ID-6454416354

Item ID:  Juniors Printed Moses Basket
Tracking ID - 00000080005895834
Assistance Required – Need urgent delivery
Order placed on :Nov 28, 2019

BS Delivery Date:Dec 01, 2019
Please update us about the delay in delivery and arrange a delivery ASAP.

Regards,
Ahmad

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