Subject: Re: damaged item Delivered
From: Seeta Seeta <[email-masked]>
To: Abdel Moneim <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 8 Jan 2020 00:08:01 -0700 (MST)

Hi Abdel, 

Top up has been done on the ticket number, 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdel Moneim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 11:28:37 AM 
Subject: damaged item Delivered 

HI TEAM. 

Please take a look at ticket #387748 

With reference to order number 8365862853 customer have receive a damaged item 161543024 ( heck the attachment the customer has provided us ) and customer is asking for exchange. And i have escalated to midhun and there is no respond for more then 48 hours and customer is chasing us for the same kindly assist. 

Regards, 
Abdel moneim