Subject: WWD - Late Delivery
From: Apoorv Joshi <[email-masked]>
To: IranBudhathoki <[email-masked]>, [email-masked], [email-masked]
Cc: sachin maheshwari <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 7 Jan 2020 17:25:33 -0700 (MST)

Hi Team, 

With reference to the order number: 6454416354 

Kindly advise if the following item has left the warehouse: 
160759820 - - Juniors Printed Moses Basket 

If so, please arrange a delivery with the customer on priority. This order was placed on Nov 28, 2019 and the status of this item is still showing shipped and showing was shipped on Jan 6, 2020. This has been escalated multiple times however, we are receiving no response on the same. 

Please look into this and advise on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Ahmad Daher" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, January 1, 2020 4:58:59 PM 
Subject: No respond 

Hi Team 

Ticket 323790 

We've escalated this issue three times and there is no response. 

Hi Team, 

Subject : Late delivery WWD 
Problem Statement – Late Delivery WWD 

order ID-6454416354 

Item ID: Juniors Printed Moses Basket 
Tracking ID - 00000080005895834 
Assistance Required – Need urgent delivery 
Order placed on :Nov 28, 2019 

BS Delivery Date:Dec 01, 2019 
Please update us about the delay in delivery and arrange a delivery ASAP. 

Regards, 
Ahmad