Subject: Late delivery LMG
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>
Date: Tue, 7 Jan 2020 09:55:37 -0700 (MST)

Hi Team, 

The order is still IN-TRANSIT, customer provided his phone number so we request you to arrange a delivery on priority basis. 

Customer phone number: 0504091104 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Monday, January 6, 2020 5:59:58 PM 
Subject: Late delivery LMG 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : 27 Nov 2019 
Order ID: 9762381553 
Tracking ID: FC1127000882 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 27/11/19 but till now the order has not delivered to the customer. Customer can be contacted on 0504091104. So we request you to coordinate with the customer and arrange the delivery on priority basis. 

we have been escalated multiple time to LMG team but no need full reply we get, 

Regards, 
Ataullah