Subject: RE: Late shipment
From: Sagaya Suresh Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Manager Taif2 <[email-masked]>, Shahul Abdulrazack <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Suvadeep Saha <[email-masked]>, Ksaclick&collect Rydconloc <[email-masked]>, Parvez Khan <[email-masked]>, "Alexander Gomes" <[email-masked]>, Saad Alonaizi <[email-masked]>, Jessie Caparas <
Date: Tue, 7 Jan 2020 14:53:10 +0000

Dear Team – Order item already delivered to store end on 7th Dec . Kindly check and update order received status on urgent!!

S No.
Order No
Docket no
Container
Store code
Store location
Concept
Region
Packet Count
Delivery Type
Dispatch Date
Handover date
32
6455722378
645572237822999000
ECRYD171483
21139
Faisalya
CONLOC
JEDDAH
1
CBC
7-Dec-2019
7-Dec-2019

Regards
Sagaya Suresh
+966 565165997
From: Seeta Seeta <[email-masked]>
Sent: Tuesday, January 07, 2020 4:50 PM
To: Jed Conlocops2 <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Late shipment
Importance: High

External email sender, please take precaution.
Hi Team,

Please assist us on below case as customer is chasing us for his order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 7, 2020 6:49:50 PM
Subject: Late shipment

Hi Team,

Problem Statement: (Late Shipping) Warehouse

Order Date : Dec 5, 2019

Problem Statement – Late shipment
Order ID: 6455722378
Tracking ID : 645572237822999991
Assistance Required – Need urgent shipping

Issue Description: Customer placed order on Dec 5, 2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery .
Last escalated on 03/01/2020

Regards,
Shafeeque

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