Subject: Assistance for case id - 312310
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 7 Jan 2020 01:27:26 -0700 (MST)

Hi Team, 

Please help us with the below issue. 

Problem statement: The customer reported to us that he had not received the order. 

Order number: 6454575805 
Created on Nov 29, 2019 
Delivery date: 12/2/19 

AWB: FP11301000460 

The status shows delivered however, the customer is saying he did not receive the order. Please confirm where this order was delivered and share the POD. 

Thank you for your help! 

Regards, 
Centrepoint Support Team