Subject: RE: refund
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammed Obiedo <[email-masked]>
Date: Tue, 7 Jan 2020 07:58:05 +0000

Hi Shakeeb,

If there is still no reply from CONLOC – get an approval from the concept head to refund the missing return.

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, January 6, 2020 8:17 PM
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Obiedo <[email-masked]>
Subject: Fwd: refund

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 6 January, 2020 12:15:11
Subject: refund

Hi Team,

with reference to order number :6458186040

Ticket number :388879

The customer claiming that she did the return, and the RMA : 23150060 in this order has no AWB ,

so she returned the products with another courier for another order ,

and after checking with the  customer previously she made three returns in three different orders

, with three different AWB, and tried to investigate with which one of the previous

 AWB she did the return she couldn't confirm ,cause as per customer she didn't receive any invoice

previous orders and its AWB:

6458150890 RMA: 23150061  awb 45059339920

6457917960 RMA: 23133226 awb 45058781655

6458212691 RMA: 23151076  awb 45059399980

can you please check and advise ,
Regards,
Obiedo

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